General Queries

What areas do you service?

We service Brisbane, the greater Brisbane region, and the wider South East Queensland area.

Accident management & collision repair services

How do I make a motor accident claim?

Call us and we’ll lodge your claim for you. 

135 869

Am I eligible for your service?

If you’re not-at-fault and can identify the at-fault party, you’re eligible for our full accident management service.

Even if you are at-fault, we can still assist in guiding you through your insurance claim.
 

What if my vehicle is an insurance write-off?

If your vehicle is deemed a total loss, we can assist you through the process with the insurer and can help you have a hire until the claim is settled.

Hire cars & insurance services

Am I eligible for a hire car?

If you’re not-at-fault and can identify the at-fault driver, you’re eligible for a hire car at no cost to you.

How long can I keep the hire car?

You can keep the hire car for the duration of your vehicle repairs or until your claim is finalised.

Will I have to pay anything?

No, we recover the costs directly from the at-fault driver’s insurer, so you won’t be out of pocket.

Do I need to call my insurer first?

No, call us first, and we’ll handle the entire claims process, including towing, hire car arrangements, and insurance communication.

What if the at-fault driver is uninsured?

We can still assist you by guiding you through the options available.